Privacy Policy
Effective Date: March 1, 2026 • Operating Entity: VIVAAH – The Wedding Essentials
At VIVAAH – The Wedding Essentials, we hold our patrons' privacy in the highest regard. This policy outlines the principles governing the collection, utilization, and safeguarding of personal information provided while visiting or purchasing on our platform, in full alignment with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1. Information We Collect
We collect information strictly necessary to process wedding orders, coordinate custom trousseau designs, and deliver packages across India:
- Contact Particulars: Full name, telephone/WhatsApp contact number, and electronic mail address.
- Delivery Coordinates: Residential or venue shipping address, landmark, city, state, and postal pincode.
- Celebration Details: Wedding date, ceremonial preferences, and custom monogram instructions.
- Technical Metadata: IP address, device telemetry, browser type, and anonymous session telemetry for performance optimization.
2. Payment Information & Gateways
All financial transactions are handled through certified, PCI-DSS Level 1 compliant payment gateways (Razorpay). VIVAAH does not store or process credit card numbers, CVV codes, or net banking passwords on our servers.
3. Non-Disclosure & Third-Party Sharing
We maintain a strict zero-spam, zero-monetization policy regarding personal data:
- We will never sell, lease, or rent your personal information to marketing bureaus or external advertisers.
- Information is shared solely with essential logistics couriers (Shiprocket, Blue Dart) and payment providers for the sole objective of fulfilling your order.
4. Contact the Data Protection Officer
For inquiries regarding personal data, updates, or deletion requests, please contact our data desk:
Email: hello@vivaahessential.com
Atelier: Beside Vasu Event Services, Bhugaon, Bavdhan, Pune, Maharashtra 412115