Shipping & Delivery Policy
Effective Date: March 1, 2026 • Fulfillment Hub: Pune Atelier, Maharashtra
Every wedding essential ordered from VIVAAH is dispatched from our master atelier situated beside Vasu Event Services, Bhugaon, Bavdhan, Pune. We partner with India's leading insured surface and air express couriers to guarantee safe, timely arrival for your auspicious ceremonies.
1. Pan-India Delivery Timelines
Delhi-NCR, Mumbai, Pune, Bengaluru, Hyderabad, Chennai, Kolkata: 2 to 4 business days.
Tier 2 & Tier 3 cities, regional hubs, and remote locations: 4 to 7 business days.
For urgent wedding dates falling within 48–72 hours, please get in touch with our VIP Concierge for expedited priority same-day air flight forwarding options.
2. Shipping Charges & Free Delivery
We offer Complimentary Free Delivery Across India on all eligible prepaid orders. For select oversized trousseau sandook trunks requiring dedicated wooden crate handling, any nominal handling fees will be transparently calculated and displayed at checkout prior to payment.
3. Order Tracking & Real-Time Notifications
Immediately upon booking of courier space, an automated notification containing your Air Waybill (AWB) number and tracking URL will be transmitted via SMS and Email. You can also track your live transit progress at any point by entering your order number into our Order Tracking Portal.
4. Archival & Protective Packaging
All delicate brassware, glass LED platters, and Banarasi brocades are sealed in moisture-proof poly enclosures, swaddled in double-wall industrial bubble cushioning, and encased in rigid heavy-ply corrugated boxes reinforced with tamper-evident security tape.